Refund & Returns Policy

Customers Satisfication is our first priority

Return Policy

At Hamdard.co.uk, we are committed to ensuring your satisfaction with every purchase. Please read our return policy carefully to understand your rights and obligations when returning products.

Damaged or Expired Products

⁠Eligibility: Returns are accepted within 14 days of the delivery date for unopened and undamaged packaged items only.
Exclusions: We cannot accept returns for perishable goods, items with broken seals, or any product that has been used or altered.
Return Shipping: The cost of return shipping will be the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for valuable items.

Conditions for Returns

If you receive a product that is damaged or expired, please contact our customer service team immediately. We will provide instructions for returning the item and will cover the cost of return shipping for these cases.
Upon receiving the returned product, we will inspect it and issue a refund if the damage or expiry is confirmed.

How to Return an Item

Contact Us: Notify our customer service team within 14 days of receiving your order by emailing [email protected] or calling +447459257537.
Prepare Your Return: Securely package the item(s) in the original packaging and include your order number and reason for return.
Ship the Package: Send the package to our return address provided by our customer service team. Remember to use a trackable shipping service.

Refunds

Refunds will be processed within 14 days of receiving the returned item, provided it meets the return conditions.
Refunds will be issued to the original method of payment. Please note that it may take additional time for the refund to appear in your account, depending on your bank or credit card issuer.

Additional Terms

This return policy is in accordance with UK consumer protection laws, including the Consumer Rights Act 2015.
This return policy is in accordance with UK consumer protection laws, including the Consumer Rights Act 2015.

For any questions or further assistance, please contact our customer service team. Thank you for shopping with hamdard.co.uk.

Add an overline text